Generally, customers place orders online and choose the free delivery option. However, It has been found that most customers don’t hesitate to pay for super-fast deliveries within 6 hours of placing orders.
This trend shows that by optimizing your in-store pickup process, you can not only earn some extra bucks but also can engage with a whole lot of customers.
Leveraging technologically advanced CRM like Salesforce, you can gain insights into customer
details and offer services and products based on their shopping preferences.