Shopify’s Annual eCommerce Report 2021: Key Findings for the Future of Commerce
We all know the adverse effect of the pandemic that has been put upon us globally. But, eCommerce is one of the sectors that saw rapid growth throughout the tough times. Amidst all of this, Shopify’s annual report, ‘The Future of Commerce Report 2021’ released. And, we are just as excited as you are!
Shopify conducted this report in September 2020, based on an online survey of more than 10,000 consumers in 11 countries. This report is also based on the Shopify sales data from January 2018 to September 2020. So, are you wondering about what’s the outcome of this survey?
More Young Shoppers to Change your business landscape
According to the report, the pandemic accelerated a behavioral shift to eCommerce, and young consumers will continue to take it forward. Thus, brands would need to opt for Omnichannel strategies to retain their customers for the long run. Also, they need to give more attention to their social media presence to demonstrate authenticity.
A big No to in-store shopping
The report says that 84% of consumers have shopped online since the outbreak of Coronavirus compared to 65% who have shopped in-store. Also, 38% of the consumers that shopped in-store are doing so less often now than earlier in the year.
Gear up to improve fulfillment capabilities
Consumers across the U.S., U.K., China, Germany, France, and Japan say that free shipping has a greater impact on their shopping experiences. You need to give the best in terms of delivering the best to your customers. As a Shopify retailer, you have to give them the right delivery options they deserve. But, how to manage those orders and inventory?
Now, you can easily manage all your orders, inventory, collections, draft orders, and more with the world’s #1 CRM giant, Salesforce. Integrate your Shopify store with Salesforce today and make your work manageable.
You can integrate Shopify to Salesforce with the help of a connector app like Shopify Made Easy. This application is available on Salesforce AppExchange and is currently amongst the top 30 most popular apps! With Shopify Made Easy, you can keep track of all your orders, inventory, collections, and more easily. It has the perfect real-time sync with Salesforce. If you are still not sure, click here and get your personalized demo today!
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