Top 5 CRM systems for your Shopify store

Top 5 CRM systems for your Shopify store

Exploring best CRM for your Store

To begin with, let us acknowledge that CRM provides a wide range of benefits.

Firstly, using a CRM, you can target unique customers and have better cross-selling opportunities as CRM stores customer data with records of their browsing preferences.

Secondly, you can have a stronger improved relationship with customers and the workforce.

Most importantly, automation of admin tasks along with cost savings and improved Analytical data are the greatest pros of a CRM.

Top 5 CRM systems for your Shopify store

The Top CRM systems you can go for are-

  1. Salesforce: Dawned as the world’s best CRM provider, Salesforce is one of the most innovative companies which is always at the forefront of out-of-the-box new ideas. Salesforce Lightning Package is an exclusive package that empowers you to find and manage lead opportunities. The pricing is flexible. Moreover, to support new businesses to understand the features of Salesforce, their Trailhead community offers free learning and assistance.

  2.  HubSpot: An ideal CRM for online businesses offering customized products, Hubspot enables you to create your unique product pipeline. The order management system is easy and intuitive. However, its workflow management and marketing automation have some lackings. But the reason for its popularity, it is free, no matter how long you use it.

  3. Agile CRM: A great option for beginners, Agile CRM’s best feature is the helpdesk option which enables you to spot critical issues within your team and help reduce attrition. Pricing is competitive and accessible.
  4. Zendesk: Zendesk is a tough competitor for Salesforce. Gradually growing, this CRM, helps your business build A FAQ or Knowledge base system that solves customer queries. In regards to pricing, Zendesk is on the higher end due to its functionality. 

  5. Metrilo: Metrilo is yet another CRM system that offers a powerful behavior tracking feature to categorize your customer with thirty pre-set filters. It is effective for customer retention. They offer free trials and annual billing pricing is reasonable.

Best CRM solution for Shopify

If you are looking for the best CRM solution, Salesforce is the most recommended due to its robust features and functionality.

Besides, you can integrate Salesforce with your Shopify store seamlessly with our Shopify to Salesforce integration app Shopify Made Easy.

Shopify Made easy app synchronizes your legacy data to Salesforce in real-time. There is no code for this integration and hence can be used by non-IT users. One of the most popular apps in the Salesforce Appexchange, this app is the best app for Shopify Salesforce integration.

Final Words

We hope you find this article helpful for your business.

Also, if you have any queries related To Shopify Made Easy app, book a demo with us and we will be happy to help.

About the Author

Piyush Singhal

Co-Founder, Director | HIC Global Solutions | Salesforce Consultant | AppExchange Strategist

An outcome-oriented technology leader with a global outlook, Piyush has over 8 years of experience in Project Execution, SDLC Planning, Salesforce, CRM, Salesforce Mobile, and Piyush, a seasoned Salesforce professional started HIC Global Solutions in 2015 after filling senior development positions at front-running company names in the Salesforce development industry. He looks forward to challenging Salesforce development tasks, delivering novel apps for AppExchange listings, and forging global partnerships through working with passionate people.