- Email Support - Upto 3 days
- Query Resolution - 48 Hours Max
- One Time Shopify Made Easy
Setup - Standard Fields - Live session with Shopify Experts
- Available at $25/15 minutes - Training & Support
- Dedicated Support Coach
- Guided Upgrade to Shopify Package
- Monthly Routine Check-Up
- Live Demo
Monthly Support
$499
Solve integration bottlenecks with guided monthly support
- Email & Call Support - Upto 30 days
- Query Resolution - 48 Hours Max
- One Time Shopify Made Easy
Setup - Upto 2 Custom object - Training & Support
- Dedicated Support Coach
- Live session with Shopify Experts
- Upto 2 hours / Month - Live Demo
- Guided Upgrade to Shopify Package
- Monthly Routine Check-Up
- Email & Call Support - Upto 90 days
- Query Resolution - 24 Hours Max
- One Time Shopify Made Easy
Setup - Upto 3 Custom object - Training & Support
- Dedicated Support Coach
- Live session with Shopify Experts
- Upto 3 hours / Month - Guided Upgrade to Shopify Package
- Monthly Routine Check-Up
- Live Demo
Frequently Asked Questions
Q. Why there is an additional charge for live session in Quick Support?
The Live session benefit is not included in the Quick support plan. If you still need to have a one-o-one session with Shopify experts, you may book a call at $25/15 minutes.
Q. Isn’t there any real-time support for immediate solution?
Yes, the Support plans provide resolution in real-time. However, depending on the complexity of the issue, the maximum TAT for resolving queries has been set to different time frames.
Q. How is Live Demo different from Live session with experts?
Live Demo is an online session with a Shopify expert who demonstrates the product, its features, triggers, flows etc. to users. Whereas in the Live Session , experts provide resolution to your queries on call.
Q. How will I get support if I dont opt any of the Support plan?
No worries. You can still book a session with our experts at $25/15 minutes
Q. Will my Support plan be auto renewed?
No, however you will receive a heads up from us.
Q. Can I cancel my subscription after I made the purchase?
No, but you can opt out of our different plans as per your convenience.
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